Terms and Conditions

Only registered members will be able to purchase from this Website. All the Products sold by Bisa Shop through this Website are sold subject to these Terms and Conditions. By submitting your order for processing by this Website, you confirm and affirm that you have read, understood and agree to these Terms and Conditions in the form in which they appear at the time your order is submitted for processing.

The Customer shall agree to complete the registration process according to Bisa Shop's requirements as stated on this Website. The Customer shall provide Bisa Shop with complete and updated information which shall include (but shall not be limited to) the Customer's legal name, address, telephone and fax numbers (optional) and e-mail address.

The Customer will be liable for every order made under his Login and agrees to indemnify Bisa Shop for all claims, damages whatsoever made by any third party arising from the actions of a person placing orders for the Products using the Customer's Login. The Customer shall be responsible for updating his registration information.

The Customer shall receive a confirmation of receipt of order via e-mail. For clarification, such confirmation of receipt of orders does not guarantee stock availability.

Bisa Shop shall make every effort to fulfill orders placed by Customers through this Website, but Bisa Shop shall not be liable to any person if Bisa Shop shall decline to fulfil an order for whatever reason, or if Bisa Shop is unable to supply an order because of an unforeseen change to the Products (as the case may be), or because the Products may be unavailable.

Bisa Shop shall make every effort to ensure that the prices, details and sizes of Products detailed by this Website are correct but Bisa Shop reserves the right to vary the price and other details of the Products without notice.

The prices advertised by this Website are for home delivery shopping only. Prices for some Products may differ from those charged at Indosnacks Shopee. The price of certain Products, in particular fresh produce, is subject to daily fluctuation and is offered for guidance only.

Payment for Products ordered through this Website can be made by the VISA card, Mastercard. 

Bisa Shop may change at any time the method by which payments for this Website’s orders may be effected and such changes may be notified to the Customer by e-mail or by placing a notice to this effect on this Website.

Bisa Shop shall use reasonable endeavors to deliver Products of acceptable quality to the delivery address (specified by the Customer on the registration form) within the time windows selected by the Customer but Bisa Shop shall not be liable for any delays in its delivery services, if the delay has been due to causes beyond the control of Bisa Shop.

The Customer may not cancel the order or refund after the payment has been made. Bisa Shop is not responsible for any orders being placed wrongly or changing of products after payment is made. 

Bisa Shop reserves the right to amend these Terms and Conditions in its sole discretion. Bisa Shop may, but does not undertake, to notify the Customer of such changes. It is the Customer's responsibility to review the Terms and Conditions prior to submitting any order and Bisa Shop shall have no responsibility to notify the Customer of any changes to the Terms and Conditions prior to the coming into effect of such changes or otherwise.